State Farm® Insurance Agent Jay Bernard
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Thomas Haywood
July 8, 2026
"Kaitlyn solved everything,after months of frustration she took care of it ,she's awesome 👍"
"I'm sorry for the time and frustration. We’re so glad Kaitlyn was able to get everything resolved for you. We truly appreciate your kind words—Kaitlyn will be thrilled to hear this. - Jay"
Eric Bostick
July 6, 2026
"I really appreciate the staff at this location. Lexi gave me the best quote for the policies my family needs. Exceptional work."
"Thank you so much for your kind review! We’re thrilled to hear you appreciated our staff, and we’ll be sure to recognize Lexi for helping you find the best quote for the policies your family needs. We’re glad you had an exceptional experience, and we look forward to serving you again! - Jay"
Jeff Hall
June 29, 2026
"I the saying like a good neighbor ? Ever hear of that? I have the greatest ins agents office anyone could ever ask for... ty jay you and youre team are the best . Sincerely Jeff and Sheila hall"
"Hi Jeff and Sheila! Thank you so much for the kind words and for leaving this wonderful review. 😊
Yes—“Like a good neighbor, State Farm is there.” We’re so glad you feel supported by our team, and we truly appreciate your trust. Please don’t hesitate to reach out anytime—we’re always here to help. - Jay "
James Daniel
June 28, 2026
"I had the pleasure of working with Lexie at State Farm for a few homeowners insurance policies and auto insurance policies. We had been shopping around because our rates just seemed to continually go up with our other carrier that we had been using for over ten years. Lexie gave us very competitive quotes for the same coverages and made the transition from our old carrier to State Farm extremely easy. Once we had our home and auto switched over she gave us quotes for my father's home, auto, and cabin. Those quotes were also cheaper for the same coverages and she made switching all of those policies over just as painless as the first set of policies were to switch over. She made a pretty stressful process feel like it wasn't so terrible. She was always available to answer any questions that I had and she made sure that she had everything handled very quickly. I would definitely recommend her to anyone that is looking for insurance. We called them because they took care of my mother in law's insurance policies and she loved them."
"Thank you so much for your wonderful review! We’re truly grateful you chose Lexie at State Farm and for sharing your experience.
It means a lot that she was able to help you find competitive quotes, make the transition smooth, and handle everything quickly and efficiently—especially across your home, auto, and your father’s policies. We’re also happy to hear that the process felt less stressful and that your mother-in-law had a great experience as well.
Your recommendation means the world to us. Thank you again for your trust! - Jay"
Lexi Devore
June 25, 2026
"Lexie did an outstanding job helping us find great insurance rates while making sure we still had the coverage we needed. She took the time compare options and explain the differences between policies so we could make an informed decision.
What impressed us most was her commitment to finding the best value. She wasn’t focused on making a quick sale—she genuinely wanted to help us save money while protecting our home, vehicles, and family. Lexie was responsive, knowledgeable, and easy to work with throughout the entire process. We highly recommend her to anyone looking for someone who will work hard to find competitive quotes and excellent coverage."
"Lexi, thank you so much for your kind words! We’re thrilled to hear you had a great experience and that we were able to find insurance rates that fit your needs while still delivering the right coverage for your home, vehicles, and family.
We truly appreciate you noting Lexie's dedication to comparing options and explaining the differences—making an informed decision is always the goal. Thank you again for highlighting Lexie. - Thanks, Jay. "
Grant Webb
June 24, 2026
"Lexie was excellent to work with throughout the entire process. She was knowledgeable, responsive, and took the time to thoroughly explain her product and answer all of our questions. Her professionalism and attention to detail made the experience very positive from start to finish. While we ultimately decided to move in a different direction, that decision was based on our specific needs rather than the quality of service provided. Lexie did a fantastic job, and I would not hesitate to recommend her to others looking for someone who is helpful, courteous, and genuinely invested in helping her clients."
"Thank you so much for your thoughtful review! We’re glad to hear Lexie was knowledgeable, responsive, and took the time to explain everything clearly while answering all your questions.
We also appreciate you recognizing her professionalism and attention to detail. And while you decided to move in a different direction based on your specific needs, we’re still grateful we had the opportunity to help. Please note, our doors are always open should you need help. - Jay"
Matt McJunkins
June 24, 2026
"Lexie has been an incredible resource for our customers. She consistently goes above and beyond to make sure people understand their options and feel comfortable with the decisions they are making. Her patience, professionalism, and willingness to answer questions have made a lasting impression on everyone she works with. What sets Lexie apart is her genuine desire to help others. She takes the time to listen, understand each person's unique situation, and provide guidance that is tailored to their needs. Our customers frequently comment on how responsive, caring, and knowledgeable she is throughout the process. We are grateful for the level of service she provides and highly recommend her to anyone looking for someone who truly cares about helping people."
"Thank you so much for the kind words and for sharing your experience! We’re thrilled to hear Lexie has made such a positive impact —especially with her patience, professionalism, and commitment to helping you understand the options.
I'll be sure to pass along your feedback to Lexie. And thanks again for recognizing her—she truly does care and goes above and beyond every time. - Jay "
N D
June 23, 2026
"We were in need of insurance coverage that no one else seemed to be able to help us with, a friend referred us to JayBernard, and I am so glad we listened , Lexie Mendolia worked with us as we transitioned all of our insurance needs over to the this State Farm insurance agent, it was a friendly, professional, quick and surprisingly easy transition. We were so pleased with this atmosphere, The entire staff was very helpful. We were so pleased with Lexie that we decided to add life insurance In addition to everything else. I wish everything was this easy. 💯"
"Thanks so much for sharing your experience! We’re truly glad our team and Lexie Mendolia were able to help you get the coverage you needed, and that your transition to State Farm felt friendly, professional, quick, and easy.
I'll be sure to pass along your kind words to Lexie and the entire team—your recommendation and the decision to add life insurance mean a lot to us. 💯"
Scott Adamson
May 14, 2026
"I’ve had an excellent experience working with this agency. Deserae has been prompt, concerned, and truly knowledgeable every step of the way. It’s clear she genuinely cares about her clients and takes pride in providing reliable, professional service. I feel confident knowing my insurance needs are in such capable hands. Highly recommend"
"Thank you so much for your wonderful review! We’re thrilled to hear you had an excellent experience. Deserae truly cares about her clients, and we’re glad her prompt communication, knowledge, and professionalism made you feel confident about your insurance needs. We really appreciate your recommendation! - Jay"
Tiffany Foster
May 13, 2026
"Great communication skills and such an amazing team!"
"Thank you, Tiffany, for your positive review of our team. We wish you a wonderful weekend. - Jay "
Tallin Brown
May 12, 2026
"great customer care and the best rates!"
"Thanks, Tallin, for your positive review of our team. Enjoy your weekend. - Jay "
Mae Dietz
May 7, 2026
"Great company to work with. Very knowledgeable with prompt and professional service. They always have the customer's best interest in mind."
"Thank you for the wonderful review! We’re glad you’ve had a great experience working with our team. We truly appreciate your kind words about our knowledge, prompt service, and commitment to putting the customer first. - Jay"
Karson Adamson
May 7, 2026
"Deserae was super helpful!"
"Hi Karson, Thanks for taking the time to recognize Deserae. She’s incredibly talented, and we’re so glad to have her on our team. Enjoy your week. —Jay"
Brittney McBride
April 30, 2026
"Gina is always extremely friendly and professional, she makes you feel very comfortable while talking about any questions you may have and puts you at ease! She is a great asset to the State Farm team!!"
"Thank you so much for your kind review! We’re thrilled to hear that Gina is always friendly and professional, and that she helps you feel comfortable and at ease when you have questions. We’re lucky to have her as part of the State Farm team—your support truly means a lot! - Jay"
Dina Becton
April 29, 2026
"Prompt service, explaining things and beginners professional. Gina and Dawn are great to deal with"
"Hi Dina! Thanks so much for sharing your experience. We’re happy to hear you felt supported from the start—prompt service, clear explanations, and a professional approach that works well for beginners. Gina and Dawn are wonderful to work with, and we’ll make sure they see your review. We appreciate you! - Jay"
Kathy Lewis
April 24, 2026
"We have had our insurance with State Farm and Jay Bernard for several years now and are very pleased with the service provided us. When a hail storm hit and damaged our roof, State Farm paid for a new roof. I accidently hit something on the interstate coming home from work and it damage the passenger door to my car and State Farm paid for it to be fixed. They were very nice and understanding. We really like the fact his office in here in Conway and if we need him we can simply drive over to the office and meet face-to-face with him or another employee."
"Hi Kathy. Thank you so much for the kind review! We’re truly glad to hear our team has been able to help you through both the hail damage to your roof and the car repair after the interstate incident.
We appreciate your trust over the years, and we’re especially happy that having our Conway office nearby has made it easy for you to stop in and meet with us face-to-face whenever you need anything. Thanks again for your feedback—we’re grateful for you! - Jay"
Marianne Welch
April 23, 2026
"Jay Bernard and his staff are beyond the highest quality. My claim was handled quickly and with the utmost care….as if it was their own home. I have used this agency for years and they have come through for me 100% every time."
"Thanks so much for the kind words, Marianne. We're glad to keep the promise and process your claim in a prompt manner. Thanks again for being so loyal to our team. Enjoy your week. - Jay "
William Goodwin
April 9, 2026
"Great customer service! Gina is the best at handling everything. Always a great experience dealing with the Jay Bernard Agency."
"Hi Bill. Thank you so much for your kind words! We're thrilled to hear that Gina, and our entire team consistently provides you with a great experience. We truly appreciate your support and look forward to assisting you again in the future! - Jay"
Andy stanton
April 9, 2026
"Don't, folks...just don't. They want your $, but don't earn you as a customer. You're just a risk assessment to them, a paycheck. They will not earn your business when something unfortunate happens to you. The list of friends and family throwing 5 stars here have not been earned. When the storm hits their place, when the denials and delays happen, when the low balling and grappling for pennies begins, when they drop you flat, that unearned perception will change. Make informed decisions with your hard earned money. You're being sold a bag of air. Don't buy it."
"Andy, I totally understand how frustrated and disappointed you are with State Farm. However, you and I talked about the numerous claims that were submitted and State Farm's reason for choosing not to renew your policy. I'm always available to answer any and all your questions. Thanks again, Jay."
Carleigh Kimble
March 13, 2026
"I’ve just recently had to switch to my own policies and Lhear and Chloe help me with quotes, options and understanding what I was reading! They helped me make the best decision for my policies."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Jay"
Coty Wilcox
March 13, 2026
"Lhear was extremely helpful when helping me pick out a new policy and plan!"
"Thank you so much for your kind words! We're thrilled to hear that Lhear was able to assist you in finding the perfect policy and plan. Enjoy your weekend. - Jay"
TJ Tapley
March 13, 2026
"Lhear was great and saved us tons of money on our insurance."
"Thank you for your wonderful feedback! We're so glad to hear that Lhear was able to save you a lot on your insurance. We appreciate your trust and are here if you need any further assistance! - Jay"
Alex Wilcox
March 13, 2026
"Lhear is the best!!! I have called her about my bill and adding vehicles to my policy and she has always been very polite and professional. I would highly recommend."
"Thank you so much for your kind words and recommendation! We're delighted to hear that Lhear has provided you with polite and professional service. We truly appreciate your support and are always here to help with anything you need! - Jay"
Lainye Tapley
March 12, 2026
"Lhear has been great getting all the information we needed when we bought a new to us car. Highly recommend!"
"Thank you for your wonderful review! We're glad to hear that Lhear was able to provide all the information you needed for your new car. We appreciate your recommendation and are here whenever you need us! Enjoy your new car. - Jay"
Lexi Crull
February 27, 2026
"Highly recommend! Chloe's professionalism and kindness is unmatched. Always there for me when I have any questions or concerns about my policy."
"Thanks for your positive comments about Chloe. We completely agree with you and are so excited to have her on our team. Wishing you a wonderful weekend! - Jay"